Terms & Conditions
The general terms & conditions apply when consumers (the “customer(s)/client(s)/user(s)”) open and/or browse on the website www.coverwatches.com.
Any disputes between COVER and the buyer will be brought to the competent court of Solothurn, Switzerland.
Any material on this website is subject to change without notice. While COVER makes sure to include accurate and up to date information on this website, the company makes no warranties or representations with respect to the content of the website. COVER will not be liable for the accuracy, completeness, timeliness or comprehensiveness of the information contained on the coverwatches.com website. COVER reserves the right to alter the content of the coverwatches.com website in any way, at any time, for any reason, without prior notification, and shall not be liable in any way for possible consequences of such changes.
Neither COVER nor its parent company Chrono AG can be held responsible for any damages, costs or losses that may occur as a result of the use of the coverwatches.com website , use of links and/or email addresses provided by COVER.
Intellectual property rights/Copyright
All content on the www.coverwatches.com site (including without limitation images, photos, design, text, logos, graphics, icons, audio/vidoe cips, downloads, interfaces, information, material, code and software, as well as the selection and arrangement thereof), is the exclusive property of COVER, its licensors or its content providers and is protected by copyright, trademark and other applicable laws. Users are allowed to access, copy, download and print the website‘s content for personal and non-commercial use, but cannot modify or delete any copyright, trademark or other proprietary notice that shows on the content site users access, copy, download or print. Any other use of content on the site, incuding but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any content, products or services obtained from the site, or use of the site for purposes competitive to COVER, is prohibited.
COVER may change or modify its Terms & Conditions at any time and for any reason without specifically having to notify clients and website users. COVER shall not be liable in any way for possible consequences of such changes.
By browsing on the coverwatches.com website, users automatically consent to the Terms & Conditions.
This Privacy Statement informs you of the type, scope and purpose of the processing of personal data (hereinafter referred to as "data") in the context of the provision of our services and within our online offering and the websites, functions and content associated with it as well as external online presences, such as our social media profiles (hereinafter jointly referred to as "online offering").
COVER Watches Chrono AG
Phone number. +41(0)32 624 14 14
Fax +41(0)32 624 14 15
Company ID: CHE-108.009.554
CEO: Markus Ingold
Types of data processed
- Inventory data (e.g. personal master data, names or addresses).
- Contact data (e.g. e-mail, telephone numbers).
- Content data (e.g. text entries, photographs, videos).
- Usage data (e.g. websites visited, interest in content, access times).
- Meta/communication data (e.g. device information, IP addresses).
Categories of data subjects
Visitors and users of the online offering (hereinafter referred to collectively as "users").
Purpose of processing
- Provision of the online offering, its functions and contents.
- Answer contact requests and communicate with users.
- Security measures.
- Reach analysis/marketing/usage behaviour
"Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier (e.g. a cookie) or to one or more specific characteristics which express the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person, is regarded as identifiable.
"Processing" means any operation or set of operations which is carried out with or without the aid of automated processes and which involves personal data. The term reaches far and covers practically every handling of data.
"Pseudonymisation" means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the provision of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures ensuring that the personal data are not attributed to an identified or identifiable natural person.
"Profiling" means any automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to the work performance, economic situation, health, personal preferences, interests, reliability, conduct, whereabouts or movements of that natural person.
“Controller" means any natural or legal person, public authority, agency or body which alone or jointly with others determines the purposes and means of the processing of personal data.
"Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Applicable legal bases
Cooperation with contract processors, joint controllers and third parties
Insofar as we disclose data to other persons and companies (contract processors, joint controllers or third parties) within the scope of our processing, transfer the data to them or otherwise grant them access to the data, this shall only take place on the basis of legal authorisation (e.g. if a transfer of the data to third parties, such as payment service providers, is necessary for performance of the contract), users have consented, for compliance with a legal obligation or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).
Insofar as we disclose, transmit or otherwise grant access to data to other companies of our group of companies, this shall take place in particular for administrative purposes as a legitimate interest and beyond that on a basis set out in law.
COVER is authorised to provide the shipping service provider (Fedex, DHL etc.) with contact details. This information is only used to reach customers.
Transfers to third countries
If we process data in a third country (i.e. outside Switzerland, the European Union (EU) or the European Economic Area (EEA)) or if this is done in the context of using third-party services or disclosure or transfer of data to other persons or companies, this will only take place if it is for the performance of obligations prior to entering into a contract, on the basis of your consent, for compliance with a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual authorisation, we process or leave the data in a third country only if the legal requirements are met. This means that the processing takes place, for example, on the basis of special safeguards, such as an official adequacy decision concerning a data protection level corresponding to the EU (e.g. for the United States through the "Privacy Shield") or the observance of officially recognised special contractual obligations.
Rights of data subjects
You have the right to request confirmation as to whether the data in question will be processed and to be informed of this data and to receive further information and a copy of the data in accordance with the provisions of the law.
You have the right, in accordance with the law, to request the completion of the data concerning you or the rectification of the incorrect data concerning you.
In accordance with the statutory provisions, you have the right to demand that the relevant data be erased without undue delay or, alternatively, to demand that the processing of the data be restricted in accordance with the statutory provisions.
You have the right to receive the personal data concerning you, which you have provided to us, in accordance with the statutory provisions and to demand that this data be transmitted to another controller.
Moreover, you have the right to lodge a complaint with the competent supervisory authority in accordance with the statutory provisions.
Right of revocation
You have the right to revoke any consent you have given with effect for the future.
Right of objection
You may object at any time to the future processing of the data concerning you in accordance with the statutory provisions. The objection may be lodged in particular against processing for the purposes of direct marketing.
Cookies and the right to object to direct marketing
Cookies are small files that are stored on the user's computer. Different data can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after the user's visit to an online offering. Temporary cookies, aka session cookies or transient cookies, are cookies that are deleted after a user leaves an online offering and closes the browser. The content of a shopping cart in an online shop or a login status, for example, can be stored in such a cookie. Cookies are referred to as
"permanent" or "persistent" and remain stored even after the browser is closed. For example, the login status can be saved if users return to the online offering after several days. The interests of the users can also be stored in such a cookie, which are used for reach analysis or for marketing purposes. Third-party cookies are cookies that are made available by providers other than the controller of the online offering (proprietary cookies are otherwise known as "first-party cookies").
We may use temporary and permanent cookies and explain this in our Privacy Statement.
COVER uses data collection devices such as "cookies" on certain pages of the site to analyse the operation of our website, measure advertising effectiveness, promote trust and security, improve the user experience on the website and/or analyse the behaviour of users of the website and search patterns.
Insofar as users do not wish cookies to be stored on their computer, they are requested to disable the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. Disabling cookies entirely may restrict the available functions on the coverwatches.com site.
http://www.aboutads.info/choices/ or the EU website at http://www.youronlinechoices.com/.
Furthermore, the storage of cookies can be prevented by disabling the appropriate option in the browser settings. Please be aware that not all functions of this online offering will be available if cookies are disabled.
Erasure of data
The data processed by us will be erased in accordance with the statutory provisions or their processing will be restricted. Unless expressly stated in this Privacy Statement, the data stored by us will be erased as soon as they are no longer required for their intended purpose and continued storage for compliance with legal obligations is not necessary.
If the data are not deleted because they are required for other and legally permissible purposes, their processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be stored for commercial or tax reasons.
Changes and updates to the Privacy Statement
Kindly review the contents of our Privacy Statement on a regular basis. We will amend the Privacy Statement as soon as it is necessary due to changes in the data processing performed by us. We will inform you as soon as the changes require your cooperation (e.g. consent) or other personal notification.
Processing for company purposes
In addition, we process
contract data (e.g. subject matter of the contract, term, customer category)
payment data (e.g. bank details, payment history)
of our customers, interested parties and business partners for the performance of contracts, the provision of services and customer care, as well as for marketing, advertising and market research.
Administration, accounting, office organisation, contact management
We process data within the framework of administrative tasks, the organisation of our business and accounting, as well as for compliance with legal obligations such as archiving. In this regard, the data we process is the same as the information processed by us for the performance of our contractual services. Customers, interested parties, business partners and website visitors are the data subjects of this processing. The purpose of, as well as our interest in, this processing refers to the administration, accounting, office organisation and archiving of data, i.e. tasks that are used to maintain our business operations, perform our tasks and provide our services. The erasure of data in regard to contractual services, as well as contractual communication, shall take place according to the principles that are defined for these processing activities.
We disclose or transmit data to the tax authorities, consultants, such as tax consultants or auditors, as well as other offices for the payment of charges and payment service providers.
Furthermore, we store information on suppliers, organisers and other business partners in the pursuit of our legitimate interests, e.g. for the purpose of establishing contact at a later date. This data, which is mainly company-related, is stored permanently.
Business analyses and market research
We analyse the data available to us on business transactions, contracts and enquiries etc. in order to manage our business economically, as well as for the recognition of market trends and the wishes of our contractual partners and users, in order to identify the most suitable and appropriate solutions for their needs. We process inventory data, communication data, contract data, payment data, usage data and metadata, whereby the data subjects are contractual partners, interested parties, customers, visitors and users of our online offering.
The analyses are performed for the purpose of economic evaluations, marketing and market research. We are authorised in this regard to include the profiles of registered users, as well as information, e.g. on the services they have used. The analyses help us to increase user-friendliness, to optimise our range of products and services and to improve business efficiency. The analyses are used exclusively by us and are not disclosed externally unless they are anonymous analyses with summarised values.
Comments and posts
When users leave comments or other posts, their IP addresses may be stored according to our legitimate interests. This takes place in the interests of our security for the event that a user includes illegal contents (defamatory comments and prohibited political propaganda etc.) in their comments and posts. We have a legitimate interest in identifying the author in these cases.
Furthermore, we reserve the right to process user data for the purpose of spam detection for the pursuit of our legitimate interests.
The personal information provided within comments and posts, any contact and website information as well as the content itself will be stored permanently by us until such time as the user objects.
Users can subscribe to follow-up comments by providing consent. Users will receive a confirmation email to verify that they are the owner of the email address entered. Users can unsubscribe from current comment subscriptions at any time. The confirmation email will contain information on the cancellation options. For the purposes of proving the users' consent, we store the time of registration along with the users' IP address and erase this information when users unsubscribe from the subscription.
You can cancel the receipt of our subscription at any time, i.e. revoke your consent. In order to provide evidence of prior consent, we are authorised to store the deregistered email addresses for up to three years based on our legitimate interests before erasing them. Processing of these data shall be restricted to the purpose of a possible defence against claims. An individual request for erasure may be submitted any time, provided that confirmation of prior consent is given at the same time.
When contacting us (e.g. via contact form, e-mail, telephone or via social media), the user's details are processed in order to manage and complete the contact enquiry. The user data may be stored in a customer relationship management system ("CRM system") or a comparable system for the organisation of enquiries.
We will erase the enquiries when continued storage is no longer necessary. Statutory retention periods will otherwise apply.
The following informs you about the contents of our newsletter, the registration, mailing and statistical evaluation procedures, as well as your rights of objection. By subscribing to our newsletter, you agree to the receipt and procedures as described.
Content of the newsletter: we send newsletters, e-mails and other electronic notifications containing advertising information (hereinafter "newsletter") only with the consent of the recipient or a legal permission. Insofar as the contents of the newsletter are specifically described within the framework of registration, they shall apply in all cases to the consent of the user. In addition, our newsletters contain information about our services and us.
Double opt-in and logging: subscription of our newsletter takes place in a double opt-in procedure. This means that after registration, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that no one can register using e-mail addresses that do not belong to them. Registrations for the newsletter are logged such that proof may be submitted that the registration process was in compliance with legal requirements. Included therein is the storage of login and confirmation times, as well as the IP address. Any changes in your data that is stored with the email forwarding service will also be logged.
Registration data: subscription to our newsletter only requires you to enter your e-mail address. We may ask you to volunteer a name such that we may personalise the newsletter.
Forwarding of the newsletter and the associated analysis of performance metrics are based on the consent of the recipient or, if consent is not required, on our legitimate interests in direct marketing.
The logging of the registration procedure is carried out for the pursuit of our legitimate interests. We have an interest in a user-friendly and secure newsletter system that serves our business interests, meets user expectations and allows us to provide evidence of consent.
Cancellation/revocation: you can cancel the receipt of our newsletter at any time, i.e. revoke your consent. You will find an unsubscribe link to cancel the newsletter at the end of each newsletter. In order to provide evidence of prior consent, we are authorised to store the deregistered email addresses for up to three years based on our legitimate interests before erasing them. Processing of these data shall be restricted to the purpose of a possible defence against claims. An individual request for erasure may be submitted any time, provided that confirmation of prior consent is given at the same time.
Newsletter – Mailchimp
The mail services provider is authorised use the data of the recipients in pseudonymous form, i.e. without assignment to a user, in order to optimise or improve its own services, e.g. for technical optimisation of mailing, for presentation of the newsletter or for statistical purposes. However, the mail services provider does not use the data of our newsletter recipients to contact them itself or to transfer the data on to third parties.
Newsletter – Performance measurement
The newsletters contain a so-called "web-beacon", i.e. a file in the size of a pixel, which is retrieved from our server when the newsletter is opened or, if we use a mail services provider, from its server. During this retrieval, technical information such as information about the browser and your system, as well as your IP address and time of retrieval are collected initially.
Information is used for the technical improvement of services based on technical data or target groups and their reading behaviour according to their retrieval locations (which is identifiable by means of the IP address) or access times. Statistical surveys also include determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. Nevertheless, it is neither our intention nor that of any mail services provider to monitor individual users. Instead, the analyses are used by us to identify the reading habits of our users and to personalise our content in line with these interests by sending different content according to the interests of our users.
Separate revocation of the performance measurement is unfortunately not possible; the entire newsletter subscription must be cancelled in this case.
Hosting and e-mail dispatch
The purpose of the hosting services used by us is to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, e-mail dispatch, security services and technical maintenance services, which we use for the operation of this online offering.
In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online offering for the pursuit of our legitimate interests in the efficient and secure provision of this online offering.
Collection of access data and log files
We or our hosting provider collect data on each access to the server on which this service is located (so-called server log files) for the pursuit of our legitimate interests in the data. The access data includes the name of the website accessed, file, date and time of access, volume of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
Log file information is stored for security reasons (e.g. for the clarification of abuse or fraud actions) and then erased. Where data is necessary for the provision of evidence, it shall be from erasure until full clarification of the respective incident has taken place.
Google Tag Manager
Google will use this information on our behalf to evaluate the use of our online offerings by users, to compile reports on the activities within this online offering and to provide us with other services associated with the use of this online offering and the Internet. This processed data is suitable for the creation of pseudonymous user profiles.
We only use Google Analytics with IP anonymization enabled. This means that the IP address of the user is truncated by Google within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there.
For further information on the use of data by Google, setting and objection options, visit Google's privacy policies (https://policies.google.com/privacy) and the settings for the display of advertising by Google (https://adssettings.google.com/authenticated).
The personal data of the users will be erased or anonymized after 14 months.
Google Universal Analytics
We use Google Analytics in the form of "universal analytics". "Universal Analytics" refers to a Google Analytics process in which user analysis is performed on the basis of a pseudonymous user ID, thereby creating a pseudonymous profile of the user with information from the use of various devices (so-called "cross-device tracking").
Target group formation with Google Analytics
We use Google Analytics to display ads placed by Google and its partners within our advertising services only to users who have shown an interest in our online offerings or who have specific characteristics (e.g. interests in specific topics or products determined on the basis of the websites visited) that we transmit to Google (so-called "remarketing" or "Google Analytics Audiences"). Our use of remarketing audiences is also intended to ensure that our ads reflect the potential interest of users.
Google AdWords and conversion measurement
We use the services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google") for the pursuit of our legitimate interests (i.e. interest in the analysis, optimisation and efficient operation of our online offerings).
Google is certified under the Privacy Shield Agreement and thereby offers a guarantee of compliance with European privacy laws
We use the Google "AdWords" online marketing method to place ads on the Google advertising network (e.g., in search results, videos, websites, etc.) so that they are displayed to users who have an apparent interest in the ads. This allows us to display ads for and within our online offering and hence to show ads to users only if they potentially reflect their interests. Remarketing means that users are shown ads for products in which they have shown an interest on other websites. For these purposes, when you visit our and other websites on which the Google Advertising Network is active, Google directly executes a Google code and integrates (re)marketing tags (invisible graphics or code, also known as "web beacons") into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (equivalent technologies can also be used instead of cookies). This file logs which websites the user visits, which contents are accessed and which offers the user has clicked; it also logs technical information about the browser and operating system, referring websites, time of access as well as further information about the use of the online offering.
Furthermore, we receive an individual "conversion cookie". The information collected with the help of cookies is used by Google to compile conversion statistics for us. However, we only know the anonymous total number of users who clicked on our ad and were redirected to a page with a conversion tracking tag. However, we do not receive information that personally identifies users.
User data is processed pseudonymously within the Google advertising network, i.e. Google does not store and process the name or e-mail address of the user, but processes the relevant data obtained by the cookie within pseudonymous user profiles. From Google's point of view, therefore, the ads are not managed and displayed for a personally identifiable person, but for the cookie holder, regardless of their actual identity. This does not apply if a user has given explicit consent for Google to process the data without this pseudonymisation. The information collected about users is transmitted to Google and stored on Google's servers in the United States.
For further information on the use of data by Google, setting and objection options, visit Google's privacy policies (https://policies.google.com/technologies/ads) and the settings for the display of advertising by Google
Online presences on social media
We maintain online presences within social networks and platforms for the purpose of communicating with customers, interested parties and users who are active on these sites and to inform them about our services.
We would like to point out that user data may be processed outside the European Union. This may entail risks for users, e.g. by making it more difficult to enforce users' rights. With respect to US vendors certified under the Privacy Shield, we would like to point out that they are committed to complying with EU privacy standards.
Furthermore, user data is usually processed for market research and advertising purposes. For example, user profiles can be created on the basis of user behaviour and the resulting interests of users. The user profiles can in turn be used, for example, to place advertisements inside and outside the platforms which are assumed to reflect the interests of users. For these purposes, cookies are usually stored on the user's computer to log usage behaviour and interests. Furthermore, data can be stored in the user profiles, regardless of the devices used (especially if the users are members of the individual platforms and are logged in to them).
The processing of users' personal data takes place for the pursuit of our legitimate interests in effective user information and communication with users.
For detailed information on the respective processing and the possibilities of objection
(opt-out), we refer to the following linked information of the providers.
Also, in regard to requests for information and the exercise of user rights, we point out that these can be exercised most effectively by contacting the providers. Only the providers have access to the user data and are able to take direct appropriate action or provide information. Do not hesitate to contact us if you require further assistance.
https://www.facebook.com/legal/terms/information_about_page_insights_data , opt-out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com, Privacy Shield:
- Google/ YouTube (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) - Privacy Statement: https://policies.google.com/privacy, opt-out:
https://adssettings.google.com/authenticated, Privacy Shield:
- Twitter (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) -Privacy Statement: https://twitter.com/de/privacy, Opt-Out:
https://twitter.com/personalization, Privacy Shield:
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active.
Integration of third-party services and content
We use content or service provided by third parties as part of our online offering for the pursuit of our legitimate interests (i.e. interest in the analysis, optimisation and efficient operation of our online offering) and in order to integrate their content and services, such as videos or fonts
(hereinafter jointly referred to as "content").
This always presupposes that the third-party providers of this content perceive the IP address of the user, since they would not be able to send the content to their browser without the IP address. The IP address is therefore required for the presentation of these contents. We strive to use only such contents whose respective providers use the IP address exclusively for the distribution of contents. Third parties may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include technical information about the browser and operating system, referring websites, visit times and other information about the use of our website, as well as may be linked to such information from other sources.
Use of Facebook social plugins
We use facebook.com, the social network operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), for the pursuit of our legitimate interests (i.e. interest in the analysis, optimisation and efficient operation of our online social plugin ("Plugins").
This may include, for example, content such as images, videos or texts and buttons with which users can share content from this online offering within Facebook. The list and appearance of the Facebook social plugins are available here: https://developers.facebook.com/docs/plugins/.
Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law
When a user accesses a function on this online offering that contains one of these plugins, the device establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly from Facebook to the user's device and integrated into the online offering by the device. The processed data enables the creation of user profiles. Hence, we have no influence on the extent of the data that Facebook collects with the help of this plugin and therefore can provide our users only with the information that is in our possession.
By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offering. If the user is logged in to Facebook, Facebook can assign the visit to the user’s Facebook account. When users interact with the plugins, e.g. by clicking the Like button or commenting, the corresponding information is transferred directly from your device to Facebook and stored there.
If a user is not a member of Facebook, it is still possible for Facebook to know and store their IP address. Facebook has stated that only an anonymous IP address is stored in Germany.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect the privacy of users can be found in Facebook's data protection information:
Users who are Facebook members and do not want Facebook to collect personal information via this online offering and associate it with their Facebook membership data must log out of Facebook and delete cookies before using our online offering. Further settings and objections to the use of data for advertising purposes are offered within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US website
http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/.
The settings are cross-platform, i.e. they apply across all devices, including desktop computers or mobile devices.